Returns & Exchanges
HOW RETURNS & EXCHANGES WORK
The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, in its original packaging and accompanied by its original tags. Proof of purchase is required for all exchanges; no exceptions.
All exchanges must be authorized by us before exchanging merchandise. Simply contact our Customer Support team by emailing firstname.lastname@example.org within 14 business days of the order's delivery date. If authorized, domestic orders will be provided a prepaid shipping label if, and only if, there was a store error.
After receiving the merchandise, we require up to 5 business days to process the exchange.
Please Note: Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of Panache & Co. Underwear, swimwear, and other merchandise marked final sale cannot be exchanged. Original shipping fees are not refundable. Customer will be responsible for providing their own return label unless they were sent the wrong order. (Store Error)
ALL CLEARANCE/SALE ITEMS ARE FINAL!
Please note: We do not accept international exchanges. We apologize for any inconvenience this may have caused.